Configure &Change the Firewall settings (For Windows® 8)

Description:

If a Firewall on your computer is active, it may be rejecting the necessary network connection needed for the network operations such as network printing, network scanning or network PC-Faxing. In this case, Brother recommends you either disable the Firewall on your computer whenever you use a network feature, or leave the Firewall enabled and adjust the settings.

• To disable the Firewall (See Step 1)
  
• To leave the Firewall enabled and adjust the settings.(See Step 2)

Step 1: Disable the Firewall settings
For personal Firewall Software users:
(For example, Blackice™, Norton Internet Security™, Tiny Personal Firewall, Zone Alarm®, Sygate and McAfee®.)
For instructions on how to disable this type of program, please refer to the user's guide for your software or contact the software manufacturer.

For Windows® 8 Firewall users:
NOTE: If the User Account Control screen appears, type an administrator username and password and click Yes.

First check your network location.

1. Open the Control Panel. (Click here to see how to open the Control Panel.)
2. Click System and Security => Windows Firewall => Network and Sharing Center.
   
   
   
3. Check your network location which is shown in the View your active networks section.
   

Then disable the Firewall settings.

4. Open the Control Panel. (Click here to see how to open the Control Panel.)
5. Click System and Security => Windows Firewall => Turn Windows Firewall on or off.
   
   
   
6. Choose Turn off Windows Firewall (not recommended) for your network location, and click OK.
   

Note

If you disabled your Firewall, you will need to re-enable it after a network operation.

For instructions on how to re-enable a Software Manufacturer Firewall, refer to your user's guide or contact the software manufacturer.

For Windows® 8 Firewall users, follow the instructions in Step 1 and select Turn On Windows Firewall (recommended) (STEP vi) to re-enable the Firewall.

Step 2: Leave the Firewall enabled and adjust the settings

For personal Firewall Software users:
(For example, Blackice™, Norton Internet Security™, Tiny Personal Firewall, Zone Alarm®, Sygate and McAfee®.)
For instructions on how to configure the settings properly for this type of program, please refer to the user's guide for your software or contact the software manufacturer.

For Windows® 8 Firewall users:
NOTE: If the User Account Control screen appears, type an administrator username and password and click Yes.

First check your network location.

1. Open the Control Panel. (Click here to see how to open the Control Panel.)
2. Click System and Security => Windows Firewall => Network and Sharing Center.
   
   
   
3. Check your network location which is shown in the View your active networks section.
   

Add the port 54925 for Network Scanning.

4. Open the Control Panel. (Click here to see how to open the Control Panel.)
5. Click System and Security => Windows Firewall => Advanced Settings.
   
   
   
6. Click Inbound Rules.
   
   
   
7. Click New Rule....
   
   
   
8. Choose Port and click Next.
   
   
   
9. Choose UDP, Specific local ports and enter 54925 in the box. Then click Next.
   
   
   
10. Choose Allow the connection and click Next.
    
    
    
11. Check the profile for your network location and click Next.
    
    
    
12. Enter any description in the Name box, for example "Brother NetScan", and click Finish.
    
    
    
13. Make sure that the new setting is added.

Add the port 54926 for Network PC-FAX.

14. Repeat STEP vii - xiii with attention to the following points.
    In STEP ix, enter 54926 for Specific local ports.
    In STEP xii, enter any description in the Name box, for example "Brother PC-FAX".
    
    
15. Close the Windows Firewall with Advanced Security screen.

If you still have trouble with your network connection such as network scanning or printing,

16. Open the Control Panel. (Click here to see how to open the Control Panel.)
17. Click System and Security => Windows Firewall => Allow a program or feature through Windows Firewall.
    
    
    
18. Click Change settings if the button is clickable.
    
    
    
19. Check File and Printer Sharing for your network location and click OK.
    

Retry using network features. If the problem continues, there may be another cause. Please refer to "FAQ's & Troubleshooting" for other possible information, or please contact Brother Customer Service from "Contact Us".